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Constant Contact, Inc. Is the leading web-based email marketing service used by more than 50,000 small businesses and associations. Constant Contact helps its customers create eye-catching email campaigns, manage and grow email lists, and track and analyze results. Small Business Technology Magazine has named Constant Contact’s email marketing service has in the top 10 business technology products for 2005. Constant Contact’s Service and Support professionals provide complete, friendly, free support to its many new and return subscribers including how to use templates, keep lists current, and much more. Constant Contact has engaged Performance Consulting to develop a comprehensive customer service training program for its ever-growing service team. The curriculum includes communication and service fundamentals as well as trouble-shooting skills and customer relationship competencies. |
